GFiber Facts
Enabling symmetrical speeds — up to 8 gigs — with more on the way.
When GFiber set out to change the internet back in 2012, we were tired of settling for slow internet that didn’t keep up with the changing technological world. We built fiber networks and offered customers some of the first residential gigabit speeds with our 1 Gig product at $70. In 2019, we launched a 2 Gig product. Today, we continue to push the multi-gigabit speeds with our 5 and 8 Gig products and are even testing a 20 Gig product.Our original internet, best for fundamental needs and smaller homes. Same price since 2012.
Internet for high-speed activities like gaming and streaming.
Internet with seamless connection for families who work and learn from home.
Internet for content creators, serious gamers and tech professionals.
We’re growing
Best Overall Internet Provider in the US for 2024
CNET says GFiber is "the best value you'll find from any major ISP" and "there's arguably no better gig or 2-gig provider.
Focusing on our customers
We offer 10-minute installation appointment windows so there’s no waiting around for hours.4
On average, customer service phone calls are answered by a live rep within 7 seconds.4
94% of customers give our customer service 5-star ratings while 98% of our in-home service visits are rated 5 stars.5
We continuously invest in technology that helps our Call Center resolve issues even more quickly and aim to avoid the inconvenience of an in-home visit.
Community support
We employ dedicated teams in each metro area we’re a part of, and are committed to fostering belonging in our workforce and communities.
We partner with local organizations in each of our markets to work on the critical issue of digital equity, providing internet at no cost through both our Community Connection (for non-profits and community organizations) and Gigabit Communities (for public housing communities) programs.
Google Fiber is a participant in the FCC’s Affordable Connectivity Program to help families connect to the internet at a more affordable price.