
GFiber Facts
The most awarded internet.
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GFiber is bringing fast, reliable internet to more and more homes and new cities all the time. See when you’re one of them.
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Best Overall Internet Provider in the US for 2024

CNET says GFiber is "the best value you'll find from any major ISP" and "there's arguably no better gig or 2-gig provider.
Focusing on our customers

We offer 10-minute installation appointment windows so there’s no waiting around for hours.4

On average, customer service phone calls are answered by a live rep within 7 seconds.4

94% of customers give our customer service 5-star ratings while 98% of our in-home service visits are rated 5 stars.5

We continuously invest in technology that helps our Call Center resolve issues even more quickly and aim to avoid the inconvenience of an in-home visit.
Community support

We employ dedicated teams in each metro area we’re a part of, and are committed to fostering belonging in our workforce and communities.

We partner with local organizations in each of our markets to work on the critical issue of digital equity, providing internet at no cost through both our Community Connection (for non-profits and community organizations) and Gigabit Communities (for public housing communities) programs.

Google Fiber is a participant in the FCC’s Affordable Connectivity Program to help families connect to the internet at a more affordable price.


