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We’re excited to announce that Access has a new leader to move the Google Fiber and Webpass businesses forward.




Dinesh (Dinni) Jain, an accomplished veteran of the U.S. and European cable and telecommunications industries — most recently as Chief Operating Officer at Time Warner Cable — starts as CEO of Access today.




He will lead Access and its team, which includes employees at our headquarters in California and in the nearly 20 markets across the country where Google Fiber and Webpass have ongoing operations.




Welcome to the Access family, Dinni!


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It’s the biggest weekend of the year. Two teams, both alike in dignity, come together to decide absolute dominance of the species. It’s Animal Planet’s annual Puppy Bowl!

Google Fiber loves our furry friends, and this weekend we’re celebrating all things canine at several of our Fiber Spaces across the country. Join us for activities for humans and puppies alike, including local pet adoption, stuffed animal rescue, pet photos, and plenty of yummy treats for our four-legged and two-legged friends.


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Check out the list below for local information, and come out and see us. We’ll be the ones with the waggily tails!
P.S. In case you are wondering, we’ll be rooting for Team Fluff and cheering on our friend Miley from Salt Lake City’s Community Animal Welfare Society.

Posted by Kami and Friday on behalf of the Google Fiber Dogs
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Did everyone in your family get all the cool new tech toys they included on their lists this year? If so, are they sharing them with you and others, so you can experience the latest and greatest? More importantly, are they being equally good at sharing your home’s bandwidth?

Yeah, that’s what we thought.
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New and fast is necessary to run the year’s best tech, but you’ll also want to make sure your network can keep up with all the awesome gadgets you and your loved ones received this holiday season.

If you’re in a Google Fiber city, visit fiber.google.com to check availability in your neighborhood. That way you can stream the game while your gamer is racking up points on his or her multiplayer game. Your connected smart home devices and appliances can keep you warm and fed while you upload that video of your dog tearing through all the presents. We don't put any limitations on how you access or use the Internet (aside from our Terms of Service), so you can stream, upload, download, play, listen, and create to your heart’s content—and everyone else in your family can do that too!

Make your tech work with gigabit speed Internet that leaves room for sharing, which is a great way to start 2018 — faster, fairer, and kinder for everyone in your house.

Posted by Greg Leon, Google Fiber Product Manager

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At Google Fiber, we are all about helping people connect -- to superfast Internet and to the possibilities it presents. In each market, we work to make that connection local and personal, and to and give our Googlers opportunities to give back to their communities. So we were very excited to take part in Giving Week from November 27 through December 1, in conjunction with other Alphabet businesses and spearheaded by Google.org, to benefit nonprofits across the country.


Giving Week is dedicated to raising not only dollars for deserving nonprofits across the country but also awareness for the important work they do and communities that they serve. Over the course of the week, teams across all Google Fiber offices worked together to raise $180,000 to support 20 organizations across 11 cities, including a company match through Google’s gift match program.


The 20 selected nonprofits cover a wide range of issues, including digital inclusion, food security, youth support, health/research, and education. Some organizations are national, while others are locally focused. For each city, Fiber Community Impact Managers helped identify the nonprofits best suited to benefit from this program. In most cases, Google Fiber team members are personally connected to these organizations and invest their time in volunteering and/or serving on board of directors to further their missions.
Tis the time of year to celebrate the incredible work and impact the nonprofit community has in each of our Google Fiber cities. We’re honored to be able to reflect and contribute to their efforts.  We hope you’ll consider joining us, either by giving to one of our partner organizations (listed below) or by finding your own way to give to your community.
Happy Holidays and may your giving bringing you joy.
Included organizations:










Mountain View:








Washington DC:


Posted by Jacob Brace, Danny Cleveland, and Clark Johnston -- the Access Giving Week Team


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Maybe it’s a replacement for that old coffee table book you’ve had forever or perhaps a gift for your cross-country best friend who you miss terribly or your grandmother who just doesn’t see you enough … we bet you could find the perfect use for a free photo book from Google Photos, courtesy of Google Fiber.

While supplies last, in-store visitors to our local Fiber Spaces in Nashville, Kansas City (Westport location only), Austin, Provo, Salt Lake City, Atlanta, Charlotte and Raleigh-Durham will be able to come in and create a free photo book from Google Photos* on us. Click on your city for information on your local space, like hours and directions.

So start choosing between your fiercest food shots, selfies, baby pics, fur baby photos. . . or whatever else makes your (or someone on your list’s) heart sing, to make your own 20 page soft bound photo book. Don’t worry, our Specialists will be there to walk you through the process.

Supplies are limited, so get ‘em while they’re hot!


**No purchase necessary. Void where prohibited. Promotion begins 11/15/2017 and continues while supplies last. Open to legal 18+ residents of the contiguous United States. Must be redeemed in-store. Promotion is valid for (1) 7-inch square, 20 page soft bound book per person including shipping and taxes. Must download Google Photos app to create free book.

Posted by Vivian Tsai, Head of National Retail Strategy Operations.







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Alamo City, Google Fiber has arrived!

We’re excited to announce that today, we launched sign-ups in two initial areas of our deployment near Westover Hills and in the West End Park neighborhood.

There’s more - and even better - news: in San Antonio, we’ve priced our Fiber 1000 (1,000 mbps) service at $55 per month. There’s no installation fee, no hidden fees, no contracts, and no data caps. Just super fast Internet service for less than the speed limit on I-35.

As we announced last month, our focus in San Antonio (as in Louisville, where we launched service earlier this month) is on providing super fast Internet service, enabling folks to access content - including live and local TV content - from any source they choose. The abundant bandwidth and low latency of a Fiber connection makes streaming video, even in 4K, 3D, or virtual reality formats, smooth as butter.

We know that San Antonio, home to Hulu’s recently announced 500-person customer service operation, loves video streaming. So one option when you sign up for Fiber is to add YouTube TV. YouTube TV offers cable-free live TV from San Antonio’s local stations -- ABC, CBS, FOX, NBC -- and other popular cable networks like ESPN and AMC, along with a cloud DVR with no storage space limits.

Customers who sign up for YouTube TV at the same time they sign up for Google Fiber will also receive a NVIDIA® SHIELD™ TV, the most advanced streaming device and a voice-activated remote control powered by Google Assistant, and a free trial of YouTube TV. After the free trial, you can keep YouTube TV for $35 per month.

Most people access their Fiber connection using wifi, so we’ve included with your sign-up one free Google Wifi router. (Additional devices are available for purchase during installation if the size or shape of your home requires it for full coverage.) And Google Wifi includes top-tier security and smart technology that lets you prioritize devices, block certain websites, and stay on top of kids’ screen time.

We want to thank San Antonio leaders for their vision and leadership throughout the process of bringing Fiber to the Alamo City. We also want to thank San Antonians for their patience - building a brand new fiber network is a big infrastructure project and a massive undertaking, and you’ve stuck with us.

San Antonians in these first neighborhoods are open until Dec. 21. Meantime, we’re continuing to extend the network to more of the city, so if you’re not in an open area just yet, be sure to leave us your email address so we can notify you when your address is eligible.


Posted by Tyler Wallis, San Antonio City Manager


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Orange County is pretty famous. We’ve got a lot going on -- Disneyland (the original), world-renowned beaches (these ones, and this one), and we’ve also got some super fast Internet happening. Google Fiber launched last summer, and we’ve been growing steadily in the area ever since -- enjoying just how original the OC can be.

In true Orange County fashion, we celebrate our milestones. Last night, hundreds of residents of The Village at Irvine Spectrum joined us for a Google Fiber Festival, complete with food, music, fun and games.
 

The Village is the latest apartment community in Orange County with access to our super fast Internet + TV. Additionally, we announced on Thursday that sign ups are now open for residents of The Park at Irvine Spectrum. More than 1,400 residents there will have Fiber service available to them in early 2018.

Since teaming up with Irvine Company last year, we’ve been hard at work to bring Fiber to a number of residential and commercial properties in Orange County. Today, thousands of people in Orange County can sign up for Google Fiber. (Visit our website if you want to check if service is currently available for you, or to leave us your email address so we can keep you updated as progress continues in the area.)

Our partner, Irvine Company, is a leader in innovation for their residents, and recognized early the value of building for the technologies of the future. Not many companies would have had the foresight in the mid-1980s to install empty conduit in their properties, but that thinking allowed Irvine Company to future-proof its buildings and adapt to advances in technology quickly. They have been key in our efforts to expand high-speed broadband service in Southern California.
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Irvine Company understands that connectivity matters, and we’re excited to help their residents connect faster and more efficiently. And they are doing a lot with that connection -- from monitoring the latest surf conditions to more critical tasks at hand. One gentleman told us at a recent OC event that Fiber’s high speeds and low latency would allow him to keep tabs on his father’s welfare, through a webcam, when they can’t be together.

In fact, we recognize that Internet access can truly change a life -- that’s why we’ve also been working to make connections with Orange County-area organizations that share our goals of expanding STEM and computer science education opportunities to local kids. Through partnerships with the Girl Scouts, Irvine Public Schools Foundation and others, we’re excited to continue building those relationships to benefit the entire community, and enhance the efforts and capacity of these local nonprofits.

Orange County, we’re just getting started! You’ve already got a great reputation, but we hope that one day when people say OC, they’ll think about all the things that can be via fast Internet -- even if it’s just streaming the latest episode of every TV show set here simultaneously.

Posted by Erin O'Neill Schultz, City Manager, Google Fiber Orange County
Photos from Kimberly April Photography

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The Google Fiber blog is excited to feature a guest blog from a former NTEN Digital Inclusion Fellow -- DEADLINE EXTENDED: applications for next year’s program are now open, due on November 27, 2017.
 “Wait, what exactly is it you do again?” was a frequent question I was asked by my new co-workers during my first weeks as a Digital Inclusion Fellow at Charlotte Mecklenburg Housing Partnership (CMHP). CMHP is a broad-based, private, nonprofit housing development and financial corporation organized to expand affordable and well-maintained housing within stable neighborhoods for low and moderate-income families in the City of Charlotte and Mecklenburg County. We have dedicated staff who work with people to buy their first home, avoid foreclosure, and move in to affordable housing. A new digital inclusion program at CMHP would be a unique animal, and I figured it would be an exciting challenge to find ways to weave digital inclusion throughout seemingly unrelated existing programs.
As it turns out, digital inclusion seamlessly intersects with many, many factors necessary for a high quality of life and opportunity in our communities -- including housing. As a Fellow, I was able to work with staff to integrate aspects of digital literacy into their work with clients. Whether it be how to search online for affordable housing options, manage a bank account online, or check your credit score before applying for a mortgage. Along the way we also discovered how digital literacy classes can serve as a forum for building a sense of community between neighbors.
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As a Fellow, I worked with a variety of partners to highlight the connection between Internet access and daily life in areas such as health, education, and financial literacy. I created digital literacy curricula and tailored classes to meet the unique needs of the students in the room. This allowed our program participants to work toward their own definition of success. One student was able to learn how to use Facebook to connect with long-lost family members in Somalia. Another participant was just as thrilled to learn how to watch her pastor preach during the live streaming church service. During a “health + digital literacy” class, one student left satisfied when she learned how to share a photo of herself 50 lbs. slimmer. These varying pictures of success were what made being a Fellow such a meaningful experience. I was privileged to both teach and learn from hundreds of students (and volunteers!), and to be there to cheer them on when they reached their personal goals.
Upon completion of the Fellowship year, all questions about how digital inclusion could possibly make sense in our nonprofit housing organization have disappeared. I am fortunate to now be a permanent full-time employee at CMHP as the Community Engagement Specialist, where digital inclusion remains one of my key priorities. Recently, I was able to go back and visit past Computer Basics 101 students. These were residents at Cheshire Chase, one of CMHP’s affordable housing communities where Google Fiber is providing free gigabit internet to all residents and E2D provided each class participant a refurbished laptop. The coalescence of high speed Internet access, devices, and digital literacy training all in one place helped residents make the most of their educational and professional opportunities.. What a difference a year makes -- you can hear firsthand from residents what this program meant to them and their families in this video.
If you are a staff member at an organization interested in helping your community bridge the digital divide, now is your time! NTEN is currently accepting applications for 2018 Digital Inclusion Fellows, funded by Google Fiber and other companies, in cities across the country through November 27, 2017. Apply today!  

Posted by Cache Owens, former Digital Inclusion Fellow and current Community Engagement Specialist, Charlotte Mecklenburg Housing Partnership, Inc.

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Halloween has always been special at Google -- from our early days, Googleween celebrations were the stuff of legend. At Google Fiber, we continue that tradition -- and help to bring the spirit of the holiday to our Fiber cities, as well. From office decorating to trunk or treating in our communities, Google Fiber teams scared up some surprises and celebrated together this Halloween.


Check out some photos from our Halloween activities around the country (and be sure to scroll all the way to the bottom for another proud Google tradition - Dooglers!).

Team KC brings the hot dogs, flying squirrels, and more!

Salt Lake City embraces their inner Harry Potter.
Team Charlotte brings the bacon, unicorns, and more!

Team Nashville and families - Taylor Swift, Malificent, and the Brawny man -- oh my!
Raleigh Durham mixes it up!

Rockford Peaches in Charlotte




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UPDATE:  As of 6:05 PM CT, 10/25/17, the Community Bonus is currently $2 -- up an additional dollar in less than 24 hours.

 Giving more people access to faster Internet -- that’s been the mission since the beginning for Google Fiber, and we’re always exploring new ways to make it a reality, including ways to make superfast Internet more affordable.

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Art by Kyle Jones

Today, we’re excited to be opening sign-ups in many more Nashville neighborhoods, including portions of Midtown, Edgehill, Sylvan Heights, Acklen Park, Music Row, Hillsboro Village, West End and East Nashville, in addition to areas already open in Sylvan Park, Charlotte Park, The Gulch, Downtown and Germantown.
And now, for the first time at Fiber, new and existing residential customers across Nashville can save on their monthly bills by working together.

We call it the Community Bonus. The more people who sign up between now and December 14, 2017, the bigger the Community Bonus becomes. Google Fiber customers will see the Community Bonus as a credit on their monthly bill every month through December 31, 2019 -- starting right now! Existing customers will already see a $1/month bonus, and it can only go up from there to save them a bit off their bill every month. All customers on the paid Fiber 1000, Fiber 1000 + TV, Fiber 100, and Fiber 100 + TV are eligible for the bonus -- the amount off the Internet is the same regardless of plan.

Existing residential customers in Nashville will be included in the bonus from the very beginning -- so the city is already well on its way to making superfast Internet even better for Nashvillians.   

Google Fiber wants everyone to be able to make the most of the Internet. We at Google Fiber are excited to see Nashville’s innovators, creators, educators, gamers, caregivers, coders, inspirers, puppy-lovers, bakers, makers and entertainers do what they do best, and save some money while they’re at it!
Want to find out if you’re eligible? Check your address at www.fiber.google.com/cities/nashville.

Posted by Martha Ivester, Nashville City Manager
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