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The start of something great
Google Fiber believes that everyone deserves fast, reliable internet. That’s one of the reasons we’re currently in the planning process on a new, fiber optic network for high speed internet.

Fast, reliable internet with one-of-a-kind customer service

  • The speeds you need

    Our internet plans come in speeds of 1, 2, 5 and 8 Gig to help you do the things you do.*

    *Plan, service and equipment availability varies by address.

  • Award-winning customer service

    15 seconds. That’s our average hold time.1 But with a 99.9% reliable connection, you may never need to call.2

  • Connection throughout your home

    Your plan includes the equipment you need for mesh Wi-Fi. Because you want speed and reliability in every corner of your home without wires.

  • Even fast to get started

    We always offer free installation and for many addresses, you can set it up yourself in minutes without an installer at all.

HSI accolade

Best Overall Internet Provider in the US for 2024

-HighSpeedInternet.com.3
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#1 in Customer Satisfaction for Residential Internet in the South

J.D. Power 20234
But don’t take our word for it
See what real customers have to say.5
FAQs


Google Fiber is in the process of building a fiber-to-the-home network in Wilmington, North Carolina.


We’re building neighborhood by neighborhood, making service available as sections of the network are ready. To get the latest information on our build process or availability in your area, sign up for email updates.


These types of infrastructure projects generally take several years to complete.


Fiber optic internet is a connection made of glass strands, and uses lasers to transmit information at rates close to the speed of light. Yep, that’s techy. But for you, it means fast upload and download speeds, enough internet for multiple devices, and 99.9% reliable connection3.