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Greetings from Texas — where everything is bigger, including our Austin fiber network, which has grown in leaps and bounds since you last heard from us. It’s not just bigger, it’s also faster. As of today, customers across Austin can sign up for 5 Gig which comes with symmetrical upload and download speeds up to 5,000 mbps, an included Wi-Fi 6 router, up to two mesh extenders, a 10 Gig Fiber Jack, and professional installation for $125 month.


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And 5 Gig will be available in a lot more places as new construction areas are connected to our network and we open sign-ups for service in new neighborhoods. We’ve continued to grow our network within the City of Austin, and we’ve also begun serving customers in several Travis County neighborhoods located just outside of Austin’s city limits. And we’ll be kicking off construction in both Round Rock and West Lake Hills in the coming months.


We also recently announced expansion to Rollingwood, and our team is in conversations with many other surrounding communities about bringing GFiber to their residents and businesses. We’re working to bring better internet to more people across Central Texas, and hope to have more to share soon.


Our investment in the Austin community has continued to deepen as our network has grown. GFiber’s Gigabit Community program, in collaboration with the Housing Authority of the City of Austin (HACA), continues to expand — launching three new communities over the last two years serving hundreds of additional households in need with free gigabit internet, along with devices and digital skills training. This brings the total number of Austin families served by the program to over 1,300. 


Next up is Espero at Rutland, which will support our community's goal to transition our homeless neighbors into long term housing.


Our Community Connections program, which kicked off in 2013, also continues to grow — GFiber now provides gigabit internet to more than 50 local community organizations and institutions in Austin at no cost. Since our last city update, we’ve connected 18 new Community Connections, including: 



As our network reaches new neighborhoods and cities, more organizations become eligible for this program, and we’ll continue to help them meet their internet needs so they can serve their constituencies and their missions.


Along with these two primary programs, Google Fiber continues to work with local organizations to increase access to quality internet and to build digital literacy and STEM skills across Austin. 


Working with Foundation Communities, Google Fiber is providing gigabit internet to those transitioning to permanent housing. Additionally, we’re supporting Community Tech Network’s efforts to get more Austinites enrolled in the Affordable Connectivity Program, a federal program that provides $30 a month for internet service to those who are eligible.


However, internet access without the ability to navigate the online world won’t get you anywhere. Recent partnerships with amazing local organizations working to ensure everybody has the digital skills they need to thrive include: 



As you can see, we’ve got a lot going on in Austin — and it’s all speeding up (literally!) with 5 Gig coming online now. Additionally, we’ll start testing 20 Gig service in Austin later this year.



If you are looking for how to keep up on what’s happening in your neighborhood, you can sign up for updates here. And follow us on social media (Twitter, Facebook, Instagram, LinkedIn) to get the latest news from throughout the Central Texas region. 


Posted by John-Michael Cortez, Government & Community Affairs Manager


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What a year it’s been for Google Fiber in Kansas City! 


On July 26, we celebrated our 11th “launchiversary” of sign ups in KCK and KCMO. I remember that day well, as the first employee in and can’t believe how much we’ve grown over the last decade plus. 


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We started in a few neighborhoods, and now cover a majority of the KC metro area. In the past year alone, we announced expansion Parkville, Liberty, Riverside, and, just yesterday, Independence. This adds to the portfolio of Kansas City communities that benefit from our award-winning internet. 


Kansas City has also been paving the way for Google Fiber’s new multigig products - 5 Gig launched here on Valentine’s Day, making KC customers the first to have access. Additionally, UMKC’s School of Computing and Engineering are field testing 20 Gig speeds (read more about how they are using that to power real-time 3D development and reimagine the power of virtual reality).


Since the very beginning, we’ve worked with local organizations to make an impact across our community.Over the past year, we’ve upgraded service to the WWI Museum and Memorial to help them manage a major KC event (spoiler alert: they decided to keep the 5 Gig) andhelped America’s National Negro Leagues Baseball Museum tell its story and expand its legacy to an even wider audience. ; Our 2022-23 KC Digital Inclusion Fellow, Erika García Reyes of Revolución Educativa, helped nonprofit professionals boost digital equity in our community


  • We’ve also worked with many incredible partners on digital equity issues: PCs for People provided laptops for more than 70 residents within the Urban Neighborhood Initiative and our existing Gigabit Communities


  • KU Center for Digital Inclusion, in partnership with UMKC, provided a digital navigator who will hold office hours at public libraries and community centers to help support and build digital literacy skills for women leaving incarceration in the KC metro area 

KU's Center for Digital Inclusion accepts the Excellence in Diversity, Equity and Inclusion Award from the University Economic Development Association

  • Guadalupe Centers Inc.’s Workforce Development efforts and its new Adult Education mobile computer lab which provides devices with internet connectivity, along with basic and intermediate digital literacy training, Grow with Google, and technical support to help clients make full use of digital devices and the internet, as well as ESL classes and job placement. The mobile computer lab will launch this month.


As we enter our 12th year, we will continue to invest in the community and infrastructure of Kansas City. 

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Bringing high quality internet to the masses doesn’t happen without incredible partners. Our team of suppliers provide us with everything from technical operations to on-site catering to marketing services and far beyond. Simply put: We couldn’t do what we do without them.


Is your company interested in becoming a supplier for Google Fiber? 


As our network expands across the country, we continue to look for top-tier suppliers to help us grow. Check out our Supplier Registration page for more information about the kinds of suppliers we work with and how to join their ranks.


Posted by Nolan Klenow, Category Manager




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Google Fiber  recently opened the doors to a vibrant office space in Huntsville’s MidCity District. Located in the heart of the city, the mixed-use area in Huntsville’s MidCity District is the gateway to some of the world’s largest research and technology hubs, making it an ideal spot for Google Fiber to do business. 


 

The MidCity District is a thriving, eclectic part of Huntsville, and we’re looking forward to being a part of this community. 


As we often do in our offices, we wanted to reflect our local art scene. Huntsville artist, John “Jahni” Moore, painted an original mural titled “Inner Connection” in one of the office’s common areas. 



Jahni’s inspiration and meaning behind this complex work of art:  

“Taking into consideration the miraculous history of the city as “The Space Capital” and leader in technology and research, underscored by diversity, family life, and community collaboration, the MidCity’s culture forward initiative, and Google Fiber’s intent to bridge fast and reliable connectivity between spaces and people, I channeled an imagery that pays homage to this magnificent recipe.” 

 

This isn’t Jahni’s first time working with Google Fiber. A Huntsville native, Jahni’s public work is known throughout the city, including his piece “Space Is Our Place” which was commissioned by Google Fiber. Located at Campus No.  805, this mural was recognized by Parade Magazine as the best mural in Alabama in 2019. When he was approached to consider another Google Fiber piece, Jahni knew he wanted to truly connect to the essence of Huntsville while balancing a creative edge. 

 

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“The mural will serve as a window to the imaginative possibilities wrapped in southern hospitality and ingenuity of industry that is the bedrock of this city,” said Jahni. “The young woman represents unlimited creation in action. She paints with the red line that represents life and the living fiber of connectivity. It travels throughout the piece, even as her shoestrings and finally trailing off into the vast frontier of space.”  


Google Fiber recently announced that we’re looking for organizations in Huntsville to test a 20 Gig service, taking fiber connectivity to the next level. The new office gives our team a great new home to continue to make big things happen in northern Alabama.


Posted by Ryun Jackson, Government & Community Affairs Manager. 




 


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The speed keeps on coming. Starting today, Google Fiber customers in North Carolina can sign up for 5 Gig for just $125 a month. 


With our 5 Gig product you get symmetrical upload and download speeds (check out the screenshot below from a test in Concord, NC) along with a Wi-Fi 6 router, up to two mesh extenders, a 10 Gig Fiber Jack, and professional installation — all for the same price. And as always with Google Fiber, you also have 1 TB of cloud storage, no data caps, and no annual contracts.


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We’re continuing to roll out both 5 Gig and 8 Gig products across all our cities, so stay tuned. . .summer is just speeding up!


Posted by Nick Saporito, Head of Multi-gig and Commercial Product



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More than 15 years ago Pastor Eugene Kiruhura came to the United States as a refugee. Since then, he’s used his experience as an opportunity to help others in his community. Now, with Google Fiber’s support, the Shalom Community Impact Center is furthering its impact in the Des Moines region, helping more refugees and immigrants than ever before.

 

At the Shalom Community Impact Center (SCIC) our goal has always been to love through service of others and to impact our Des Moines community in positive, powerful, and lasting ways.


In 2007, I arrived in Des Moines as a refugee. This community became my safe haven after fleeing the Democratic Republic of the Congo three years before. While each immigrant journey is unique, our stories of coming to a new country share similar challenges. Refugees and immigrants must overcome obstacles like trauma from a life they are leaving behind to displacement to food insecurity to lack of access to education. Once in a new country, they encounter barriers to community services and have little exposure to English or technology, making adjusting to life in a new, foreign country particularly difficult.  


Since I founded the Shalom Community Impact Center (SCIC) in 2010, we have faced these challenges hand-in-hand with the people we serve. We are a resource to immigrants during their transition period so they can begin to flourish in America. At SCIC, we focus on upward mobility and the key to that mobility is our education portfolio. 


SCIC offers a variety of educational classes and resources including English-language classes, after school programming and computer classes. Today, computer skills and internet access are ingrained into the very fiber of American DNA – they are the doorways to employment, education, healthcare, social connection, and more. So, it is imperative for all who walk through our doors to become familiar with – and have access to – these resources. 


We offer multiple computer classes each week tailored to different age groups, from children to adults, ensuring students learn appropriate skills and have exposure to foster familiarity with any technology that is new to them. The demand for all these services has only increased in the wake of the COVID-19 pandemic, and we know that when we teach our students the basics of computer and internet literacy, a wealth of new opportunities unfold before them.


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And yet, these skills alone are only one part of the equation. Even the most familiar and adept computer user cannot recognize these benefits if they don’t have regular, reliable access to a computer and reliable internet. And many of the individuals we serve do not have that luxury.


Two years ago, Google Fiber changed this for our SCIC community when it expanded service into the metro area and planted roots in the community. Together with Google Fiber, we have been able to amplify our impact far beyond what we could achieve on our own. 


Last year, Google Fiber supported us with a generous donation that enabled the SCIC to purchase more than 20 laptops, WiFi hotspots, and software, which became toolkits for the SCIC community. In 2023, their donation enabled us to add additional days and sessions to our digital literacy education program and to add a summer digital literacy program for K – 12 learners. These classes are critical for immigrants assimilating to life in the United States. 


Google Fiber’s gift also helped us upgrade our staff devices and fund childcare services. Additionally, Google Fiber connected us with an organization they’ve worked with for a long time, PCs for People, and we’ve worked with them to source affordable devices for our program participants. 


Resources and support like the ones Google Fiber provided truly impact and enhance the work we do at SCIC. Our work isn’t done. There are always more people with greater needs. Our goal is to help remove barriers to existing services and create additional services that are culturally and linguistically appropriate. We are committed to serving refugees and immigrants, empowering them to live a full, fruitful life here in Des Moines and surrounding communities. 


Posted by Pastor Eugene Kiruhura, Shalom Community Impact Center



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The University of Missouri-Kansas City (UMKC) School of Science and Engineering has been the first field test for 20 Gig Google Fiber internet speed. Michael Eichenseer, who oversees the UMKC AR/VR lab and has his own company, VRdojo, got to try it out at work and decided to upgrade to Google Fiber’s 5 Gig at home.


When Google Fiber first came to Kansas City, I was attending the Missouri University of Science and Technology (Missouri S&T) in Rolla. From the moment it was announced, this country boy — who grew up in southern Missouri, gaming on hand-me-down computers and dial-up era internet connections — wanted nothing more than to live somewhere with a Google Fiber connection.


After living in a handful of states as I tried my hand at a traditional career (and inevitably landing in the ever-changing world of startups), that opportunity came. When a friend offered me a part-time position as a bartender in downtown Kansas City, I was quick to say yes like any successful entrepreneur.


The idea of bartending in KC appealed to me for a few reasons. One, I'm social by nature. Even my hours spent gaming in the basement as a kid were always spent online with friends. Getting paid to be social sounded pretty cool. Also, bartending downtown meant a direct connection to movers and shakers in the city. But most of all, the part-time nature of bartending left me more time for research, writing and developing prototypes for my true focus: Virtual Reality (VR).


Anytime I wasn't bartending — or helping open the first free roam VR arcade in Kansas City — I was home working with VR. I competed in some of the first-ever VR leagues, wrote countless blog posts about the future of VR technology and prototyped my ideas for VR applications. All of this was made easier by the best internet connection I'd ever experienced.


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For the past four years, I've been focused on building my company, VRdojo. My Google Fiber service has been an integral part of helping me in the development process, specifically by making my uploading and downloading of the large files I deal with daily almost instant. It even saves us money because I can host large files and servers using my internet service from my home. We're building technologies to power massive virtual worlds, and not to bore anyone with the technical side of our business, VRdojo’s calculations show through our use of residential Google Fiber connection, that it could handle tens of thousands of users connected and online at one time. That is massive!



When I'm not working on VRdojo, I'm running the AR/VR Labs at UMKC where we're currently testing a 20 Gig Google Fiber connection. So far, my students are enjoying the same benefits as my company; they’ve experienced an incredibly low-friction workflow when it comes to downloading and uploading large files involved with real-time 3D development. There is also a lot of talk around how our team can further test the 20 Gig speeds for research and potential use cases such as streaming high-fidelity VR experiences directly to devices (I mean, imagine a YouTube video except it's 3D and interactive — no download or install required).



The gamer in me that grew squeezing all I could out of a dial up internet connection has never been happier. The entrepreneur in me continues to believe we've barely scratched the surface on ultra-high bandwidth internet connections and their possibilities. I truly believe Kansas City is one of the best places for entrepreneurs, especially those building in the digital world, and a big part of that experience, for me, has been driven by my use of Google Fiber. 


Michael Eichenseer, AR/VR Coordinator, UMKC, and Founder, vRDojo




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Digital Inclusion Fellowship, un programa cofundado por Google Fiber con NTEN, proporciona a los líderes de agencias municipales y organizaciones benéficas con apoyo para implementar iniciativas de inclusión digital en sus organizaciones. Hoy te  presentamos a Erika García Reyes de Revolución Educativa en Kansas City, asociada de nuestro programa Digital Inclusion Fellowship de nuestra cohorte 2023.

Revolución Educativa es una organización benéfica que ayuda a la comunidad latina en Kansas City. Nuestra prioridad es equipar a los padres latinos con las herramientas necesarias para poder usar su voz y abogar por las necesidades de sus hijos, especialmente en la escuela.

Revolución Educativa is NOW

Este año, todo esto tomó un nuevo significado a través de uno de nuestros programas más nuevos, EducaTec, dedicado a cerrar la brecha digital dentro de nuestra comunidad, el cual tuve la oportunidad de desarrollar a través del programa Digital Inclusion Fellowship de NTEN.

Antes de unirme al programa, no sentía que tenía la capacidad necesaria en el área de la inclusión digital dentro de nuestra organización, a pesar de darme cuenta que es un problema que afecta la vida de muchos de los miembros de nuestra comunidad.

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Esto se hizo más evidente durante la pandemia cuando mi propio hijo estaba en preescolar y necesitaba estar conectado para recibir clases en línea. Tengo una maestría en administración pública, e incluso con mi alto nivel de educación, tuve dificultades para intentar navegar algunas instrucciones. Me puse a pensar, si yo, que tuve el privilegio para lograr un nivel de educación tan alto, tenía problemas para navegar estos nuevos sistemas, ¿qué pasa con el resto de nosotros, a aquellos sin el acceso al idioma, la fuerza para abogar, y sin la oportunidad de aprender estas nuevas habilidades digitales?

Así comenzó el proceso de investigación. Colaboré con miembros pasados  de NTEN y con mis colegas internos, y descubrimos que la barrera de entrada más crítica era quizás la más simple: cómo usar una computadora.

De ahí, todo comenzó a tener sentido en mi mente. Sabía que necesitábamos diseñar un programa que empoderara a las personas a las que ayudamos, a usar la computadora eficazmente.

Hasta el día de hoy, se ha graduado oficialmente un cohorte de 23 participantes en nuestra clase de computación. Nos reunimos durante ocho semanas para repasar desde la creación de una cuenta de correo electrónico,  la redacción de cartas, y la importancia de la educación financiera a través de la tecnología; aparte, nos asociamos con Latino Arts Foundation, que brindó tutoría de arte para niños que asistieron con sus padres. Esto permitió a los padres dedicar toda su atención al aprendizaje del currículo educativo, el cual se expuso en español.

Por ahora, tenemos alrededor de 80 individuos en total que participan en estos programas durante el verano, y tenemos más planes en desarrollo para estos programas dedicados a cerrar la brecha digital a través de las clases de EducaTec.

El éxito es muy tangible. Un participante, que solo había trabajado en la industria alimentaria, aceptó un puesto de asistente de programa en una oficina. Otros se enorgullecen de poder crear e imprimir documentos de viaje para visitar sus países natales.

Estoy consciente de cuánto valora la educación la comunidad latina. Mientras crecía, mi mamá siempre me dijo que la educación es el regalo más hermoso que tendrás, porque nadie podrá quitarte tu conocimiento. Poder estar ahora en la posición de ayudar a proporcionar ese regalo a mi comunidad no es algo que me tome a la ligera. Esa es también la razón por la cual decidí centrarme en las habilidades en lugar de un producto. Una computadora es reemplazable, pero el conocimiento de cómo usar una computadora, no lo es.

Cuando comencé este programa por primera vez, no tenía idea de lo grande que sería el impacto. Al ver a los estudiantes regresar con tanto interés, sabíamos que esto iba a llegar mucho más lejos de lo que nunca creíamos posible cuando comenzamos.

Publicado por Erika García Reyes, MPA, Directora de Iniciativas Estratégicas, Revolución Educativa/Latinx Education Collaborative



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The Digital Inclusion Fellowship, a program Google Fiber co-founded with NTEN, equips leaders from nonprofits and municipal agencies with support to implement digital inclusion initiatives in their organizations. Today we’re introducing you to Erika García Reyes of Revolución Educativa in Kansas City, a Digital Inclusion Fellow from our 2023 cohort. 

Revolución Educativa is a nonprofit organization serving the Latino community in Kansas City. Our priority is to equip Latino parents with the tools they need to be able to use their voice to advocate for the needs of their children, especially in school.

Revolución Educativa is NOW


This year, that took on a whole new meaning through one of our newest programs, EducaTec, dedicated to addressing the digital divide within our community, which I was able to help develop through NTEN’s Digital Inclusion Fellowship program.

Before my fellowship, I didn’t feel like I had the ability to properly address the area of digital inclusion within our organization — despite understanding that it is an issue that permeates many of our community members’ lives.

This was especially illuminated when, during the pandemic, my own son was in preschool and needed to connect online. I have a master’s degree in public administration, and even with my high level of education, I still had a very difficult time trying to navigate some instructions for the programs used. I sat back and thought, if I, someone who was privileged enough to achieve such a high level of education, had trouble navigating these new systems, what happens to the rest of us — to those of us without the language access, the advocating power, and the opportunity to learn these new digital skills?

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Thus began the research process. I collaborated with past NTEN fellows and my colleagues internally, and what we discovered was that the most critical barrier to entry was perhaps the most simple: How to use a computer.

From there, it all came together in my mind. I knew we needed to design a program that empowered the people we serve to learn how to effectively use a computer.

To date, we’ve officially graduated one cohort of 23 participants in our computer skills class. We met for eight weeks going over everything from creating an email account, to writing letters, to discussing the importance of financial literacy through technology, and we partnered with the Latino Arts Foundation who provided art mentorship for the kids that came with their parents. This allowed the parents to give their undivided attention to learning the curriculum, which was taught completely in Spanish.

Right now, we have about 80 individuals total who are participating in these programs over the summer  — and we have even more plans in development for these programs dedicated to addressing the digital divide through EducaTec. 

The success is very tangible. One participant, who’d only ever worked in the food industry, accepted a program assistant job in an office. Others are proud to be able to create and print a document to visit their home countries. 

I know how much the Latino community values education. My mom always told me growing up that your education is the most beautiful gift you’ll ever have, because nobody will ever be able to take away your knowledge. To be able to now be in the position to help provide that gift to my community is not something that I take lightly. That’s also why with my Fellowship, I decided to focus on the skills rather than the product. A computer is replaceable, but learning how to use a computer is not.

When I first started this program, I had no idea just how big the impact would be. Seeing students come back with so much interest, we knew that this was going to go so much further than we ever thought possible when we began. 

Posted by Erika García Reyes, MPA, Director of Strategic Initiatives at Revolución Educativa/Latinx Education Collaborative



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