Product News

Coming Soon -- A New Approach in Louisville and San Antonio

Google Fiber’s chief aim is to bring superfast Internet to more people.

This has been our mission since our beginnings in Kansas City, because we believe that it can have a huge impact in a community -- video conversations in real time with no delay; homework at the speed of light; downloads and uploads within minutes, not hours.  A lot can happen when you aren’t waiting for your Internet to catch up.

Over the years, we’ve worked to innovate the entire process. We’re not afraid to try new things as part of our normal way of doing business -- focused on the end goal of getting superfast Internet into people’s homes. From faster, more efficient new methods of deployment to our commitment to transparent pricing to ensuring our customer service is top notch to our approach to community impact work in each market, we’re always looking for the best way to serve our customers.

With that Google Fiber spirit in mind, we’re trying something new in our next two Fiber cities. When we begin serving customers in Louisville and San Antonio , we’ll focus on providing superfast Internet -  and the endless content possibilities that creates - without the traditional TV add on.

If you’ve been reading the business news lately, you know that more and more people are moving away from traditional methods of viewing television content. Customers today want to control what, where, when, and how they get content. They want to do it their way, and we want to help them.

Whether it’s through YouTube TV, Hulu, Netflix, or more specific targeted services  -- there are so many ways to watch what you want, when you want it. And Google Fiber’s superfast Internet allows customers to make the most of all these streaming choices by providing the bandwidth to use multiple devices and apps at the same time. So you can catch every minute of the big game at the same time you’re playing that online multiplayer game, or stream a new movie while editing and uploading your home videos.

For our existing markets with TV as a part of their product offerings, nothing is changing -- although more and more of you are choosing Internet-only options from Google Fiber. We’ve seen this over and over again in our Fiber cities.

As customers look for new options that better reflect what they value in their entertainment, sports and news, Google Fiber will also experiment with new ways to deliver that value and opportunity.

Louisville and San Antonio -- our superfast Internet service will be there soon. We’re excited to see what you do with Google Fiber in your own way.

_ Posted by Cathy Fogler, Head of Sales and Marketing, Access

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