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Our West team has been busy — next up, we’re happy to share that Logan, Utah, will become a Google Fiber city.


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We’ve signed a license agreement with the City of Logan, our northernmost Utah city to date (also about halfway between Pocatello and Salt Lake City) which will allow us to begin the planning process for bringing a high speed fiber-to-the home network to residents. We expect to start construction later this year and begin offering service in Logan in 2024. Logan residents who want to stay up-to-date on our progress in Logan can sign up here.


The Utah team is continuing to build out our network along the Wasatch Front. With Logan, we’re working to extend our network further north in Utah and bridge our new cities in Idaho as well. 


Posted by Silvia Castro, Head of Government & Community Affairs, Utah & Idaho
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Today, we’re pleased to announce plans to build a Google Fiber network in Pocatello, Idaho — our first city in the Gem State! We’re quite excited to deliver high-speed, gigabit internet to customers in Idaho, and adding another state continues to expand our reach. As the “Gateway to the Northwest,” Pocatello could not be a more fitting place to start.

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We’re kicking off the engineering process and working with the city to get ready for construction, which we expect to start late this year. We plan to begin connecting Pocatello residents and businesses to fast, reliable internet in the middle of 2024. Sign up for updates on our progress here.

We all know great things come from the ground in Idaho, and we’re looking forward to putting something pretty special in the ground there, too. 

Posted by Silvia Castro, UT & ID Government and Community Affairs Manager




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It’s time, Arizona! Beginning today, we’re offering service to our first Arizona customers in the Westwood neighborhood of Mesa. They will also be the first Google Fiber customers with the opportunity to experience our 8 Gig product, our fastest internet ever. 


We marked the occasion by treating some Mesa residents to breakfast and coffee at Renegade Coffee, including Vice-Mayor Francisco Heredia, who represents the Westwood area, and Council Member Jennifer Duff. Thanks to everyone who came out to celebrate with us.


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For the first time anywhere, residential customers in Mesa can sign up for Google Fiber’s 8 Gig service for $150 per month. 8 Gig offers symmetrical uploads and downloads of up to 8000 Mbps with a wired connection, along with a Wi-Fi 6 router (which allows for up to 800 mbps over Wi-Fi) and up to two mesh extenders. Or residential customers can choose one of our other fast, reliable products — Google Fiber’s flagship 1 Gig service for $70 a month, 2 Gig for $100 a month or 5 Gig for $125 — ALL of these offer symmetrical uploads and downloads. No matter what the household needs, we’ve got the right speed to meet it. Local businesses can select either our new Business 2 Gig service for $250 per month or Business 1 Gig for just $100 per month. 





This is just the beginning for Google Fiber in Arizona. We’re continuing to build out our network in Mesa, and will start construction later this year in Chandler. As new segments are completed, we’ll offer service in those neighborhoods. Residents who want to keep up on the construction process or service availability in their area can sign up here.





Posted by Ashley Church, General Manager - West Region
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When we announced plans to build a fiber network in Omaha, Nebraska, in September, we also started talking to surrounding communities about bringing high speed internet to their residents. We’re happy to share that we’ve taken the first step to doing just that in Council Bluffs, Iowa, which is just over the state line. Council Bluffs joins West Des Moines and Des Moines as the third Google Fiber community in Iowa.




Tonight, the Council Bluffs City Council approved a license agreement that paves the way for us to build a fiber-to-the-home network in their city. We’re getting started on planning and engineering now, with the goal of starting construction late this year and serving our first customers in Council Bluffs next year.


Alphabet has been a part of the Council Bluffs community for over a decade, with the Google data center they announced back in 2007. Google Fiber is looking forward to being part of the next chapter of Council Bluffs’ story, connecting residents to fast, reliable internet for years to come. If you want to keep up on what’s happening in Council Bluffs, sign up here. 


Posted by Rachel Merlo, Head of Government and Community Affairs - Central Region
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In 2022, Google Fiber kicked off expansion in five new states, and started the ball rolling in Mesa, Arizona, Omaha, Nebraska, and Lakewood, Colorado.  Those announcements were just the beginning. Today, we’re announcing the cities that are next up — Westminster, Colorado, and Chandler, Arizona!


Westminster, CO



Google Fiber has entered into an agreement with the City of Westminster, to provide fast, reliable internet to residents and businesses in the City. Right now, we’re working on engineering and planning for the new network. We expect to begin construction later this year and serve our first customers in early 2024. If you are interested in keeping up with our progress in Westminster, you can sign up for more information about availability and construction. 


Chandler, AZ


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Last night, the Chandler City Council approved a license agreement allowing Google Fiber to build a fiber-to-the-home network to serve residents and businesses with high speed, high bandwidth internet. Construction in Chandler will start later this year with service beginning in early 2024. If you are interested in getting updates on our progress and availability, sign up for more information here. 


Stay tuned - as we head into spring the forecast calls for more internet.


Posted by Sasha Petrovic, General Manager, Southwest Region, and Ashley Church, General Manager, West Region
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Next up, Lakewood, Colorado! 


It’s official. Google Fiber is coming to Lakewood, Colorado. It's not our first foray in the Rocky Mountain state, in fact we've served customers with Google Fiber Webpass in the Denver area since 2017, but it is our first service in Lakewood through our first fiber-to-the-home network in the state. 


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Residents in Lakewood have been asking for more competition and options for internet service. We are grateful to the City for working with us on a non-exclusive right-of-way use agreement that enables us to deploy the network efficiently.  


Right now, we’re getting to work on detailed engineering designs, with construction beginning in 2023.  Google Fiber is fast, but network construction is … well, we’ll go as fast as we can, while prioritizing safety and minimizing disruption to traffic and to neighborhoods. Local residents who want more information on service availability or the construction process can sign up for updates.


Lakewood, Colorado, here we come!


Posted by Sasha Petrovic, Southwest Region General Manager
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Last month, our CEO Dinni Jain shared Google Fiber’s expansion plans, and asked you to stay tuned for more news about where Google Fiber is heading next. Wait no longer. Today, we’re happy to share that Google Fiber is working to build a fiber-to-the-home network in Omaha, Nebraska.


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The first step is getting a license agreement, which allows us access to build in the city’s right of way, approved by the Omaha City Council. We expect that process to kick off at the Tuesday, October 4, Council meeting. Once the license agreement is approved, we’ll get right to work, with construction starting in early 2023.


With two Google data centers already in the Omaha metro area and another one under construction, Google has been a part of the community for a while. At Google Fiber, we look forward to deepening connections with Omaha’s residents and businesses by providing fast, reliable internet service. Omaha residents can sign up for more information on our website.


Posted by Rachel Merlo, Head of Government and Community Affairs, Central Region
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If you’ve been following Google Fiber, you know that we’ve been buzzing right along. Growing in our existing cities, improving our already awesome customer experience and service reliability, refining our construction methods to enable rapid and efficient network construction, and even launching service in new places. 


The success of these efforts has paved the way for even more expansive growth. And today we’re sharing what (or, rather, where!) is next for Google Fiber.


I’m especially excited about this announcement, as it’s in my home state of Arizona. On July 11, the Mesa City Council is expected to vote on measures that will enable Google Fiber to deploy a gigabit speed, fiber-to-the-home network in Mesa. Mayor John Giles and the city staff have worked tirelessly on this issue, and Google Fiber is honored to join them in advancing their goals of increasing choices, connectivity and bandwidth throughout the city. 


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If approved by the City Council, we'll kick off the engineering and operations effort right away and begin construction in Mesa early next year.


If you’re in Mesa and want to stay up to date on our progress, you can sign up here for updates on offerings and availability. And stay tuned … things are just heating up in Arizona.

 

Posted by Ashley Church, General Manager, West Region
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A lot has happened since we last checked in from Nashville. Over the past year, we’ve more than doubled our service area in Nashville, and we expect to add a similar number of new households this year. We are working closely with Metro Nashville to allow us to achieve our goal of bringing fast, reliable internet to more people all across the city.


That progress has paved the way for conversations in some surrounding communities, including Smyrna, where we stood with the mayor and the town council today to announce that we’d be beginning construction on a new fiber network later this year. We’re grateful for the opportunity to bring Google Fiber service to this vibrant community.


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Smyrna Mayor Mary Esther Reed and Ryun Jackson


We’re looking forward to connecting Smyrna residents to everything the internet has to offer, as we continue our build out in the city of Nashville as well. With all this growth, we’re also growing our team (including me — I joined the team in May, moving from Memphis to Nashville!), and looking for more people to help us keep the momentum going as we expand in Nashville and beyond. 


The Google Fiber Nashville team recently made welcome home boxes for the Nashville USO.


 

Posted by Ryun Jackson,Government & Community Affairs Manager
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Last month, we started offering service to customers in West Des Moines. The response has been great, and we’re looking forward to bringing fast, reliable internet to even more Iowans. In fact, later this year, we’re planning to start construction so we can bring Google Fiber to our neighbors to the east —  Des Moines!

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We’re currently in the planning stages, working with the City of Des Moines on next steps to get started with the permitting process. Being next door in West Des Moines gives us a running start in Des Moines, as network construction takes time. Des Moines residents who want more information on what’s happening can sign up for emails here.

Google Fiber believes that everyone deserves quality internet, and we’re expanding our footprint in all our cities, including the newest!

And of course, we’re continuing to roll out service across West Des Moines. As the city completes new sections of the conduit network, we’ll pull our fiber through the conduit and open up sign-ups in new neighborhoods. To get the latest on availability in your area, sign up here.

Posted by Andy Simpson, General Manager, Central Region



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At Google Fiber, we’re always striving to provide our customers with internet service so good that they never need to talk to our service team. But when customers do need us, we want to make it as easy and pleasant as possible. That’s why we’ve recently opened Google Fiber Kiosks in local malls where our customers can find us easily and take care of business quickly.

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Now, new and existing customers in San Antonio (North Star Mall), Raleigh (Crabtree Mall), and Kansas City (Oak Park Mall) can sign up for or upgrade service, get help optimizing their home network or troubleshoot most issues with our dedicated service and sales teams — all while getting their other shopping done. The new kiosks are in heavily traveled areas and are designed to make it convenient and quick for customers to check out the latest from Google Fiber.



Posted by Beau Blochlinger, Head of Retail Operations





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The time is here! Google Fiber is now available for the first section of the West Des Moines network. Starting today, residents in certain areas of the northeast side of the city can sign up for Google Fiber internet service in their homes and businesses.

Google Fiber is very proud to have been part of this project from the beginning, standing (virtually) with the City of West Des Moines as the mayor announced the city’s commitment to helping residents get quality internet by building a city-wide conduit network. With this conduit network, the city made it easier for internet service providers to deliver services to the citizens of West Des Moines, while reducing the number of construction projects in the city’s right of way. As the anchor tenant on the network, Google Fiber is excited to help the city increase choice and competition in how West Des Moines gets its internet service.

Residential customers in West Des Moines can choose between our super fast 2 Gig service for $100 per month or our flagship 1 Gig service for $70 a month — the same price our very first customers paid in Kansas City almost a decade ago. And local businesses can select either our new Business 2 Gig service for $250 per month or Business 1 Gig for just $100 per month. Our local West Des Moines team is standing by in our newly opened Google Fiber Space in Valley Junction to help customers sign up for service or answer any questions.  

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As the city completes more sections of the conduit network, we’ll roll out service to new areas, opening signups in each new area as our fiber optic network is completed. In the meantime, you can get the latest information about what’s happening with Google Fiber in West Des Moines by signing up for email updates on our site and following us on social media (Twitter, Instagram, LinkedIn, Facebook).

Posted by Andy Simpson, General Manager, Central Region




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We’re introducing our new West Region General Manager, Ashley Church, who has been with Google Fiber since 2015. For the last four years, Ashley has been working from Salt Lake City. During that time, she served as Google Fiber’s Head of Planning & Analytics and then as Chief of Staff for our Customer Operations team. In her pre-Google Fiber life, she also played a little softball.


If you’ve been following along on this blog, you know that Google Fiber has been moving fast in Utah, with new areas starting construction and opening up for service at a regular cadence. In fact, since we last checked in two months ago, we’ve been approved to start construction in six more communities — White City, Draper, Riverton, Springville, West Bountiful, and West Jordan — and started offering service in Sandy and North Salt Lake. 

And there are more on the horizon, we’re currently in conversations with several other cities in both Salt Lake County and Weber County that don’t currently have a fiber-to-the-home internet provider. We hope to have more expansion news to share shortly.

2021 was a big year for Google Fiber expansion nationally, and especially in Utah, where we added almost 30% more households to our service area and more than doubled our customers over the last year. Google Fiber now has almost 1,000 miles of fiber network across the Wasatch Front, making it possible to connect over 100,000 households in the Salt Lake Valley and Provo to fast, reliable internet. We are expanding just as quickly this year. 

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All this growth has meant that our team is growing. We are hiring for both locally-focused sales and operations roles and for central roles that serve the whole organization. The Utah team would love to have you join us in our brand new office near the Granary District. We’re excited to be heading back to the office and look forward to settling into our new neighborhood.



As the new Google Fiber General Manager overseeing Utah and California, I look forward to being a part of everything we have planned in 2022. Stay tuned for more news coming from the West!

Posted by Ashley Church, West Region General Manager.




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Last night, the West Des Moines City Council once again confirmed its commitment to bringing fast reliable internet and choice to the residents of their city. The vision of this project — a city-wide network that offers competition and choice in their internet services — is becoming reality. At Google Fiber, we believed in that vision and its promise since our first conversations with the city. We’re excited to be one of the first tenants on this network, and we’re looking forward to providing West Des Moines with more than one way to get online.

Thank you again to the city for their hard work to make this happen. We know it hasn’t been easy. Google Fiber is very close to completing the necessary technical requirements to connect customers to the first section of the network — expect us to open signups for service in sections of the northeast corner of the city in the next few months.  We’re also close to finishing construction on our retail location in Valley Junction and look forward to welcoming West Des Moines to come check us out there soon!

Posted by Mark Strama, General Manager Expansion Markets





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Google Fiber got our start in Kansas City over a decade ago. A lot has happened in the area since then — we’ve won a World Series AND a Super Bowl — and KC has evolved as a hub of tech innovation. We’d like to think Google Fiber played a role in that (the tech piece, not taking credit for the city’s sports successes although we’re big fans!). 

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As Kansas City has grown, so has Google Fiber’s network. We’ve continued to build out our network across both sides of the state line, serving Brookside, the Northland, Overland Park, Argentine, Lee’s Summit, Olathe, Raymore and many many more neighborhoods and municipalities across the metro area. In fact, just last month, Belton’s City Council approved Google Fiber to start work in their community, and we expect to start offering service there by the second half of next year.

KC is our hometown and we’re always looking for new ways to connect with our community and our customers. In addition to our Westport Road and KC North locations, we recently opened another retail option for customers, a kiosk in Oak Park Mall, which will make it even more convenient for people to check out new products and talk to our service team. The new space opened earlier this month and is open during regular mall hours.



Google Fiber is also continuing to make it easier for more people in Kansas City to access quality internet and put it to use to improve their lives. This year, the Google Fiber sponsored NTEN Digital Inclusion Fellow, Katherine Maloney, Director of Workforce Development at Goodwill of Western Missouri and Eastern Kansas, to support new programming to help their clients take advantage of digital opportunities in our areas and build skills for the current economic environment. Katherine is focusing on expanding digital skills training opportunities to assist people with online navigation of their career goals. Goodwill uses a Mobile Workforce Unit to bring digital skills training to where the people are. Additionally, Goodwill is adopting the NDIA Digital Navigator Model to support local residents with gaining access to devices and broadband internet in their homes.  

No matter how much things change, one thing is certain: Kansas City is the center of all things Google Fiber. We look forward to keeping things up-to-date with our community and continuing to build our next chapter here. (And if you missed it last week, check out our own Carlos Casas in our career site launch video and learn more about our open positions - join our team!)

Posted by Carlos Casas, Head of Sales; Andy Simpson, Head of Technical Operations; and Rachel Merlo, Government & Community Affairs Manager.




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It’s been awhile since we’ve given an update from Nashville, but we’ve been busy during that time building out our network in new neighborhoods. Currently, residents in The Nations, Charlotte Park, Whitebridge, Burton Hills, Woodmont, Sylvan Park, North Nashville, Edgehill, East Nashville, including Lockeland Springs, and many downtown apartments and condominiums can sign up for Google Fiber’s 1 Gig and 2 Gig service.

We’ve also amped up our construction efforts over the past year. Our crews are busy laying fiber in several neighborhoods across the city, and we expect those activities to increase further as we head into the new year.

Our community work has also continued to grow as our service area expands. In 2021, we’ve supported many local digital equity efforts to help connect even more of Nashville to the resources they need. These include:



As Google Fiber continues to grow in Nashville, we’re looking for ways to connect more people to great internet. 2021 has been our biggest year of growth yet, and we don’t intend to slow down now that we’re in stride.

Posted by Lauren Johannesmeyer, Head of Sales; Jesse Quirion, Head of Metro Technical Operations; and Daynise Joseph, Government & Community Affairs Manager.






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We’ve been checking in with our teams across the country as we build out our networks in each city. Next stop — San Antonio! 


Going faster

We’ve been patiently waiting in San Antonio for our chance for 2 Gig, and we’re excited to say that the wait is over! Customers in many parts of our San Antonio service area can now sign up for 2 Gig service, offering up to 2000 mbps downloads and up to 1000 mbps uploads for $100 a month, with no annual contracts, no data caps, with installation and equipment included. (Currently, we’re working on the technical requirements to make 2 Gig available in some parts of our San Antonio network that were built first.)

Growing faster

This year, working closely with our local government partners, we’ve picked up the pace of our construction efforts significantly. Currently, residents in parts of the west, east, north, and northwest sides of San Antonio can sign up for Google Fiber service, along with those living in apartment and condo buildings in the Medical Center area. Construction crews are at work to fill in areas on the northeast, northwest, and inner westside, including Leon Valley, St. Mary’s University, Stone Oak, and Encino areas. Once we’ve completed these portions, we’ll continue building out across the city including communities on the south and west sides.

Giving back

Even before we first offered internet service to customers in San Antonio four years ago, we’ve been working with local organizations to address digital equity and inclusion efforts in the city. We recently announced an expansion of our support of Libraries without Borders’ Wash and Learn Initiative to a second laundromat, and we’re excited to be able to extend this even further, with new locations on the west and south sides of San Antonio coming soon.

This year, Google Fiber is also sponsoring the San Antonio Public Library’s NTEN Digital Inclusion Fellow, Angelina Cortes. Angelina will spend a year focusing on growing the library’s digital inclusion efforts.

Next steps

During the pandemic, we’ve all learned how critical quality internet is to quality of life. We hear you, San Antonio. You want more fiber, and you want it now. Our construction teams are moving steadily, and we intend to keep building. In fact, we expect 2021 to be the biggest build year since we started constructing our network in San Antonio.

Want the latest information on service availability in your area and what’s happening with Google Fiber? Sign up for our email list.

Posted by Mark Hendrix, Head of Sales; Jhon Guarin, Head of Technical Operations; and John-Michael Cortez, Government and Community Affairs Manager





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Over seven years ago, we started serving our first customers in Atlanta. Since then, we’ve been growing our service area — though slower than some (including us!) would have liked. Lately, we’ve been making progress on finding ways to connect more Atlantans to fast, reliable internet. Right now Google Fiber is available to tens of thousands of Atlantans from College Park to Woodstock, concentrated in apartments and condos, and we’ve recently started actively expanding our network in single-family residential neighborhoods.

Growing as Atlanta grows

Metro Atlanta is one of the fastest growing areas of the country and much of this growth is through new apartment communities. Until now, Google Fiber focused on expanding where Atlanta is growing, and focusing on bringing service to dense, multi-family apartments across the city. To do this, we used a different kind of build in Atlanta than in other Google Fiber cities, leasing unused fiber from 3rd parties who specialize in providing the sort of flexibility required to serve such a broad geographic footprint. As a result, our service area has been focused on hundreds of multifamily communities across Metro Atlanta. While we continue to expand our multi-family presence (if you’re an Atlanta property owner or manager who would like to get your community signed up for Google Fiber, let us know), we’re super excited to have construction crews building out our network in more neighborhoods in Atlanta.

We have been serving a significant number of single family homes from Sweet Auburn to Garden Hills, and we’re currently finishing our construction in those neighborhoods to be able to offer quality internet to more residents in those areas. And we’re not stopping there! Once we’ve completed those builds, construction efforts will move north across the city. Keep an eye out for door hangers in your neighborhood or sign-up for our email list for the latest on our activities in Atlanta.

Serving our community in the time of COVID

The last year was an incredibly trying one for all of us. Google Fiber has always worked with local community organizations to help advance digital literacy, inclusion, and equity as well as racial justice. This includes The Southern Center for Human Rights, 100 Black Men of Greater Atlanta, The Girl Scouts of Greater Atlanta, and the DeKalb County Public Library system. We’re working to make sure that in Atlanta and beyond, residents have access to the necessary hardware and skills to be able to take advantage of the opportunities online. Access to the internet alone is not enough. 

As the city works toward recovery, we’ll continue to look for new ways to help Atlanta address digital equity issues and to connect as many customers to fast, reliable internet. We’ve got a lot more in store for Atlanta. If you are interested in helping connect more Atlantans to great internet, consider joining our team!

Posted by Spencer Walston, Head of Sales; Lisa Speller-Martone, Head of Metro Technical Operations; and Daynise Joseph, Government & Community Affairs Manager





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Today, we’re starting to place Google Fiber in the City of West Des Moines’s conduit network. Once we’ve completed the first segment, customers in some areas of the northeast corner of the city will be able to sign up for 1 Gig or 2 Gig internet service. 

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If you are interested in getting updates on availability in your neighborhood, sign up on our website (and in the meantime, make sure your house is ready to go, sign up for your free connection to the conduit network at the city’s Plant the Speed website.)

We’re also very excited to be the presenting sponsor of the Chamber of Commerce’s inaugural Raccoon River Rally. We’re looking forward to meeting you there (and seeing your awesome cardboard boats!)

Posted by Sarah Sparks, West Des Moines Customer Acquisition Manager




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