#1 for Residential Internet Customer Satisfaction in the South Region1
J.D. Power Award 2023
J.D. Power Award 2023
| 1 Gig | 2 Gig | 5 Gig | 8 Gig | |
|---|---|---|---|---|
| Download speed up to
| 1 gigabit per second
| 2 gigabits per second
| 5 gigabits per second
| 8 gigabits per second
|
| Upload speed up to
| 1 gigabit per second
| 1 gigabit per second (2 gigabits per second in select markets)
| 5 gigabits per second
| 8 gigabits per second
|
| Time to download a 2.5 hour movie (1080p, 6Mbps encoding) | 56.9 seconds
| 28.5 seconds
| 10.8 seconds
| 6.8 seconds
|
| Time to download a 2.5 hour movie (4K, 15Mbps encoding) | 2.4 minutes
| 1.2 minutes
| 26.9 seconds
| 16.8 seconds
|
| Time to download 30 5-minute songs (MP3@190kbps) | 1.8 seconds
| 0.9 seconds
| 0.4 seconds
| 0.3 seconds
|
| Time to download a 10GB game
| 1.5 minutes
| 42.2 seconds
| 15.9 seconds
| 10 seconds
|
| Included equipment
| 1 Gig comes with Mesh-ready Wi-Fi, or you can use your own router.
| Wi-Fi 6 Router, Mesh Extender
| Wi-Fi 6 Router and up to two Mesh Extenders
| Wi-Fi 6 Router and up to two Mesh Extenders
|
The speeds you need
Our internet plans come in speeds up to 8 Gig to help you do the things you do.*
*Plan, service and equipment availability varies by address.
Award-winning customer service
15 seconds. That’s our average hold time.3 But with a 99.9% reliable connection, you may never need to call.4
Whole-home connection
Your plan includes the equipment you need for mesh Wi-Fi. Because you want speed and reliability in every corner of your home without wires.
Even fast to get started
We always offer free installation and for many addresses, you can set it up yourself in minutes without an installer at all.
